Floor care & maintenance

Carpet

• Vacuum at least once a week!
• Clean spots and spills immediately
• Blot up liquid spills with a cloth. Never rub, scrub, or use a brush. This may damage the carpet fibers. Use cleaning agents appropriate for the type of stain being removed. Apply all cleaning agents to the cloth rather than directly to the stained area to avoid saturating the carpet when spot cleaning. The deep stains may require steam cleaning your carpet. Steam cleaning your carpet will remove the soil and dirt build-up and renew the carpet fibers. Roller chairs are not recommended unless there is a chair pad.

Vinyl
Sweep or vacuum regularly to remove grit and sand. Wash your floors with the recommended floor cleaner. Wipe up spills immediately, to avoid any possible staining. Never use abrasive cleaners, soaps, paste wax, or solvents on your vinyl floor. Place mats at outdoor entrances to keep sand and grit from being tracked on to your floor. Place felt pads on the bottom of furniture especially kitchen chairs. Roller chairs are not recommended.

Ceramic, porcelain, natural stone
Sweep/vacuum and wash the floor regularly to remove any dirt or grit. Only used recommended cleaning products. Your tile should never be waxed. Liquid spills should be wiped up with a damp cloth. Avoid abrasive cleaners.

Hardwood

• Water and hardwood floors don't mix! Lightly sweep your hardwood floors before using the recommended cleaner to eliminate any small stones, mud or dirt that can scratch you floors.
• Any furniture that rests directly on top of a hardwood floor should have felt protectors. Roller chairs are not recommended unless there is a chair pad.
• If liquid is spilled on your hardwood floor, use a slightly damp cloth or paper towel to clean the spill.
• Your hardwood floor dimensions will be affected by fluctuating humidity levels. Care should be taken to control you humidity within the 35 - 50% range. In the dry season, your humidifier is required to minimize shrinkage. Gaps between the boards may develop despite you best efforts.
• Exposure to sunlight will bring about changes to the shade and colour of any hardwood floor. Area rugs and furniture should be occasionally relocated to ensure more even changes in shading.

Laminate

• Lightly sweep your floor to remove dirt and grit. Use only the recommended cleaning product to clean your floor. Do not saturate the flooring.
• Abrasive cleaners, steel wool, soap based detergents, waxes, polishes, or scouring powders may scratch or dull the flooring surface.
• Wipe up spills immediately. Avoid allowing liquids to stand on your flooring.
• Do not use buffing machines.
• Use protective mats at the entry and exits to help collect the dirt and moisture. Use floor protectors or glides under furniture legs. Roller chairs are not recommended.
• Humidity must be maintained between 35 - 50% to prevent gaps between boards in the dry winter season. A humidifier will help to maintain the humidity at a constant level decreasing the gaps between boards.

Cork

• Your cork floor will be affected by fluctuating humidity levels. Care should be taken to control humidity within 35 - 50% range.
• Door mats at entrances will help keep grit and moisture from being tracked in. Regularly sweep or vacuum your cork floor and only clean your floor with the recommended cleaner. All furniture should have felt pads installed to reduce the risk of scratching your floor. Roller chairs are not recommended. Exposure to sunlight will bring about changes to the shade and colour of any cork floor. Area rugs and furniture should be occasionally relocated to ensure more even changes in shading.

Vinyl tile/plank
Sweep or vacuum regularly to remove grit and sand. Wash your floors with the recommended floor cleaner. Wipe up spills immediately, to avoid any possible staining. Never use abrasive cleaners, soaps, paste wax, or solvents on your vinyl floor. Place mats at outdoor entrances to keep sand and grit from being tracked on to your floor. Place felt pads on the bottom of furniture especially kitchen chairs. Roller chairs are not recommended.